Shipping and Delivery Policy
Shipping and Delivery Information
We prepare customer orders and ship them to the address provided during checkout, subject to product availability, delivery location, and the nature of the order.
Shipping arrangements may vary depending on several factors, including:
- Place of delivery
- Product Type
- Order size and weight
- Product availability
- The shipping company or delivery method used
- The nature of some industrial products or equipment is large-scale
Delivery areas
We offer a delivery service for orders within the Arab Republic of Egypt, according to the areas covered by our available shipping services.
Cairo
Deliver orders within Cairo according to the customer's address and order details.
Giza
Delivery service is available depending on the area and delivery address.
Egyptian Governorates
The shipping method and feasibility are determined based on the governorate, region, and nature of the requested products.
Delivery availability or cost for some areas or large orders may vary depending on the nature of the product and the delivery location.
Shipping cost
Shipping and delivery costs vary depending on the delivery address, the size and weight of the order, the nature of the products requested, and the shipping method available for the region.
The available shipping cost for the order will be displayed during checkout and before order confirmation, provided that the shipping cost is electronically calculable.
Order processing
Order Confirmation
The order details are being reviewed, and the product information and delivery address are being confirmed.
Preparing products
Requested products are processed according to their availability and order status.
Deliver the order for shipping
After the order is prepared, it is delivered to the appropriate shipping or delivery method.
Order received
The order is delivered to the address registered by the customer, according to the available delivery range.
Delivery time
Delivery times vary depending on the governorate and region, product availability, the nature of the order, and the shipping method used.
Some large products or industrial equipment may require special shipping and delivery arrangements, and their delivery time may differ from that of regular orders.
Large Requests and Equipment
Large-scale orders and equipment
Given the nature of some Batoms Tool Market products, such as lifting hoists, generators, industrial equipment, workshop equipment, and other large or heavy items, some orders may require special transportation or shipping arrangements.
- Shipping costs may vary depending on the product and location.
- The customer may be contacted to confirm shipping details.
- Some products may require pre-consolidation before shipping.
- The appropriate delivery method is determined according to the nature of the order.